Customer Care - Student Internship

What is this incredible role?The Customer Care Internship is a customer service-oriented role where you make sure that we offer the best value for top decision-makers as well as the solution providers to utilize our service to the fullest! You keep our customers engaged, respond to their requests, and actively reach out to them to prepare them for their meetings. In simple words, you will be the face/voice of our company when our service is delivered to them!Who are we looking for?We are looking for students who are eager to gain practical experience and grow their skills in a dynamic work environment. Whether you’re studying Business Administration, Event Management, Hotel Management, or any other relevant field, we welcome all students passionate about customer service and eager to be part of an international team.About Aurora Live By Management EventsAurora Live by Management Events is the leading B2B partner for technology and management service providers — connecting them directly with top decision-makers from the largest and most influential companies.Through our exclusive matchmaking platform, we help commercial teams shorten sales cycles, accelerate business conversations, and build lasting customer relationships.Trusted by over 10,000 senior IT decision-makers and 900 solution providers across 11 countries, we create strategic meetings that deliver real business results.We’re proud to be the trusted partner of some of the most innovative companies in the technology and management space.In this role, you would be working in our Helsinki office.How will you have an impact?Providing customer service on the phone, in virtual meetings, and via emailAssisting in planning the 'speed date sessions' between decision-makers and solution providersGuiding attendees through our virtual platform before and during meetingsCollecting feedback and delivering services that meet customer needsEnsuring that 1-2-1 meetings are delivered in a timely mannerWe Are Looking For a New Colleague WithOngoing studies in a relevant field (such as Business Administration, Event Management, Hotel Management, or any other studies are welcome)A high-class customer service mindsetExcellent multitasking skillsGood IT skills (MS Office)Professional-level proficiency in English (other European languages like German, French or any Nordic language is a plus)Ambition to learn and succeed in your workA positive attitude and team spirit!The Benefits Of Choosing Us For Your InternshipEngage with and network with national and international high-level decision-makers—this will be a massive advantage wherever your career takes you in the futureBecome part of a fun and collaborative culture where we enjoy spending time togetherJoin an international growth organization with plenty of career development opportunities after your internshipA monthly internship salary of €1000Enjoy a sports and culture benefit, lunch vouchers, occupational health, and corporate discounts at local gyms and lunch placesWe wish you could start at the 12th of January 2026, and finish on the 10th of July 2026.How to become considered for this fantastic opportunity?Simple! Just send your application and CV in English to us today.Recruitment ProcessApply: Submit your application and fill in the pre-interview form.First Selection: We will evaluate candidates and contact you asapInterview (week 49): if selected, you will be invited to an in-person interviewAt Aurora Live by Management Events, we’re transforming the way leaders connect, collaborate, and grow.Working with us means being part of an international, fast-paced, and purpose-driven company, where ambition meets action and every idea can make an impact.Our teams bring together smart, curious, and driven individuals who love what they do — connecting visionary leaders, shaping industries, and celebrating success along the way.Ready to be part of something extraordinary? Join us and help shape the future of business connections.