Customer Care Consultant

Role: Customer Care ConsultantTaskify is hiring for one of the global players in the customer service industry.We are seeking a motivated and skilled Customer Care Consultant to provide professional support and create positive experiences for our clients. This role focuses on handling inquiries, offering solutions, and ensuring smooth service processes through effective communication and organization.Tasks:Provide support and advice to customers in German and FrenchHandle inquiries via telephone, email, and digital channelsAnalyze customer needs and develop suitable solutionsCollaborate closely with internal teams for efficient case processingSupport administrative activities and maintain documentationContribute to the further development of service and support processesProfile:Completed training, ideally in customer service or a commercial fieldExcellent language skills in German and French; additional languages are a plusStrong service and customer orientationEffective communication skills, empathy, and solution-oriented approachIndependent, structured, and resilient working styleConfident use of MS Office and openness to new toolsAdvantages:Receive positions not publicly advertised from exclusive clientsGuidance and support in finding your next career opportunityFree career serviceBenefits such as discounts on mobile phone subscriptions