Job Description
VisaTube is looking for Customer Care ExecutiveJob Description / ResponsibilityMaintain regular communication with clients and provide timely updates on the progress of their work.Respond promptly to client inquiries or issues over phone or chat, providing accurate information and effective solutions.Create, organize, and regularly update the customer data sheet to ensure all information remains accurate and up to date.Communicate professionally with clients through social media chats, inbox messages, and comments.Collect feedback and positive reviews from satisfied clients and publish them attractively on social media platforms.Represent the company through video messages and updates on the official verified page and other online platforms.Collaborate with the team to analyze client feedback and continuously improve customer satisfaction and service quality.Ensure every client receives a positive and professional experience that reflects the company’s brand image.Educational RequirementsBachelor of Social Science (BSS)Higher SecondaryExperience RequirementsAt least 1 year(s)The applicants should have experience in the following business area(s):Airline,Travel Agent,Immigration/Visa Processing,Travel StartupFreshers are also encouraged to apply.Job LocationDhakaSalaryTk. 12000 - 20000 (Monthly)
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