Customer Care Officer

🌍 Bilingual Customer Care Representative (Greek – Bulgarian)📍 Location: Pylaia Thessaloniki, 55535 🏢 Company: EpidosisAbout Epidosis Epidosis is a dynamic and fast-growing company specializing in business and accounting services. We are committed to helping our clients succeed by providing professional support, innovative solutions, and personalized customer care.The Role We are seeking a Bilingual Customer Care Representative fluent in Bulgarian and Greek, with basic accounting knowledge, to join our team. The ideal candidate will be responsible for communicating with clients, providing assistance and information, and ensuring an exceptional customer experience.Key ResponsibilitiesCommunicate effectively with Bulgarian- and Greek-speaking clients.Handle customer inquiries and provide accurate information about our services.Support clients with basic accounting-related questions and documentation.Maintain organized records of client interactions.Collaborate closely with internal teams to ensure smooth operations and client satisfaction.RequirementsExcellent command of Bulgarian and Greek (spoken and written).Basic understanding of accounting principles.Strong communication, problem-solving, and multitasking skills.Customer-focused mindset and attention to detail.Previous experience in customer support or accounting is an advantage.What We OfferCompetitive compensation package.A positive and supportive work environment.Continuous learning and professional growth opportunities.