Customer Care Specialist (m/w/d)

At Electrolux Professional Group we hire to meet needs beyond tomorrowUNLOCK YOUR POTENTIALAt Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow.https://www.electroluxprofessionalgroup.com/en/join-us/CUSTOMER CARE SPECIALIST (m/w/d)East Europe, hybridWHAT YOU’LL BE DOINGResponsible for development and management of dealerBuilding the plan and executing detergent business in the regionTechnical support and troubleshootingResponsibility and organisation of the spare partsSale of spare parts, preparation of commercial offers and contractsTrainings for service staff of dealers and service partnersManagement of spare parts balances and reportingTrainings for service staff of dealers and service partnersWHAT’S NEEDED FOR YOU TO THRIVEDegree in Electronics, Mechanical Engineering or a relevant fieldAt least 3 years of relevant work experienceKnowledge of commercial laundry business (strong advantage)Strong organizational and time management skillsCommunicative, skills and solution-oriented personalityFluent in Czech, Croatian and EnglishYou enjoy working with our customersPersonality with drive, heart and mindA desire for teamwork and a great sense of humourOUR CULTURE IN 4 WORDSBe Customer Obsessed. Build Trust. Be Bold. Act Sustainably.(We’re building it every day — and we’d love your help.)WHAT’S IN IT FOR YOUTrust, ownership, and the opportunity to grow• Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow• The possibility to work hybrid and build a flexible work-life balance• Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve• Plus: country-specific perks and benefits designed to support your well-being.Electrolux Professional Group - meeting needs beyond tomorrowElectrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry equipment for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are sold in over 110 countries. In 2024, the Electrolux Professional Group had global sales of SEK 12.5bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com