Customer Engagement Manager

Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights.Job Title - Customer Engagement ManagerType - FulltimeLocation - Fremont, California, United States - Onsite As a Customer Engagement Manager, you’ll be the connective tissue between and our enterprise customers. You’ll lead high-impact implementations — working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes.What You’ll DoLead customer engagements from discovery to realization of value.Translate complex application landscapes into actionable insight and clarity.Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives.Feed customer insights back into product evolution and roadmap.Who You Are5–10 years of experience in consulting, enterprise transformation, or technology delivery.Strong problem-solving, client-leadership, and executive-communication skills.Prior experience in enterprise software or software development is a major plus — you can speak both business and engineering fluently.Thrive in fast-moving, high-context environments where your work drives visible impact.