Customer Programmes Manager Denmark

Empower, Connect, Evolve, and Inspire - these are the values that drive us and make BMI a company where you can thrive and grow.Customer Programmes Manager DenmarkAre you interested in taking the next step in your career?Passionate about helping us transform our organisation?Are you open to working close to the business, hands on and with a strategic mindset?In case you say "yes", come and join us!We are now looking for a Customer Programmes Manager for our business in Denmark!The role as Customer Programmes Manager is responsible for leading and optimising our RoofPro loyalty programs for Denmark. The focus is on creating, enhancing, and managing customer loyalty initiatives that strengthen relationships with roofing contractors and technical advisors, increase engagement, and drive long-term value.The main focus in the role is to combine customer behavior expertise with innovative strategies to enhance and retain customer satisfaction.You will also drive system sales through RoofPro with system/solution guarantees and to promote affiliated certified contractors and specifiers as a part of our offer.The role is reporting directly to the Head of Marketing Flat Nordic, located in Sweden, and you will work out from our Danish HQ in Nørresundby.Your Main Responsibilities Will BeManage our RoofPro loyalty program to align with the company strategy and customer needs and requirements.Develop the RoofPro concept to be the best in class and stay ahead of the competitionFurther develop reward and benefit structures.Monitor market trends for RoofPro to become and remain the leading program.Build and maintain strong relationships with customers and constantly refine and adapt programs based on feedback.Work closely with sales and marketing to promote the program in relevant channels.Train customers and internal organization.Together with sales create the yearly activity plan and the longterm roadmap.Implement and enhance digital tools for user experience in close cooperation with Digital Project Manager.Networking between the local markets and categories for alignment and best practices. Here's What You Bring To The TableIdeally you hold a university degree within Economics, Marketing, Business Administration or similar.Furthermore, you have a proven track record of several years in a similar position within Loyalty Programmes management, Product and/or Project Management. Having experience from larger international companies, having a primarily B2B environment, is highly beneficial.You have a strong commercial mindset and you are skilled in stakeholder management.Furthermore, you are skilled in using many different IT-systems (ERP, Google, CRM etc).You are solution-oriented and your motivation comes from contributing and getting things done. At the same time, you are strategically strong, having an analytical and commercial mindset.You also have a very good ability to develop a deep understanding of customer needs. You work orderly and structured, and you can quickly establish credibility and build strong working relationships.You are resilient and comfortable operating in ambiguity since we are on a big transformation journey.We Also Believe You Have/areExperience in working in an international company, nationally with a multi-site organization.Solid experience from digital tools such as Google suite or MS Office.In addition to fluent Danish, you are proficient in English.We also believe that you should embrace our core Values:EMPOWER each other and our teamsHelp us EVOLVE how we improve and win dailyCONNECT us together and the world we serveINSPIRE each of us to do our best to get better every dayWhat You Can ExpectWe are constantly working on becoming the leading product and service provider in its field of expertise. You become part of an exciting transformation process based on tradition, combining technical knowledge and strong brands with product and process innovation.You will find excellent long term career development opportunities, a competitive salary and benefits package, as well as a continuous learning and development culture in a dynamic international environment.For more information about us and the role please contact Ingvild Solheim Bobek, Talent Acquisition Manager BMI Nordic, at +46 733 667585. We apply a continuous selection and therefore welcome your application as soon as possible, however no later than November 23, 2025. Please apply by sending your CV in English. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion or belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.A career with BMI Group is more than just a job. We help you to find work you enjoy, to use your skills, and support you to become the best you can be.Working together we can achieve great things. Come and join us.