Customer Quality Engineer

Location:Martorell, B, ES, 08635 Martorell, B, ES, 08635Country/Region: SpainJob Function: QualityRequisition ID: 40983Employment Type: SalaryLear For YouWe work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.We are your path to a better career, a better future, and a better you.Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.Are you ready for a better career? A better future?We're Lear For You. We are currently seeking a Customer Quality Engineer to join our team at our modern manufacturing site in Martorell, Spain.About The Martorell PlantOur Martorell plant is a Just-In-Time (JIT) facility strategically located in one of Spain’s most important automotive regions, close to key OEM customers. The plant specializes in the production of high-quality seating systems and operates in a fast-paced, customer-focused environment. With a strong emphasis on lean manufacturing and continuous improvement, the Martorell team plays a critical role in supporting Lear’s commitment to operational excellence and product quality.Your RoleAs a Customer Quality Engineer, you will act as a key interface between Lear and our customers, ensuring that all quality standards are met and that customer expectations are exceeded. You will support daily quality operations and lead initiatives to drive continuous improvement within the plant.Key Responsibilities Act as the main quality representative for customer-related issues and inquiries Support manufacturing and supplier teams to ensure compliance with quality standards and customer requirements Lead root cause analysis and implement effective corrective actions using industry-standard tools (8D, Ishikawa, etc.) Participate in internal and external audits and ensure follow-up on any non-conformities Manage quality documentation in accordance with APQP/PPAP processes Collaborate cross-functionally to monitor and improve quality KPIs Support new product launches and engineering changes from a quality perspectiveWhat We’re Looking For University degree in Engineering or a related field Minimum 2 years of experience in a similar role, ideally in the automotive industry Strong knowledge of quality systems and tools (APQP, PPAP, FMEA, SPC, MSA) Customer-oriented mindset with strong interpersonal and communication skills Proactive, problem-solving attitude and ability to work well under pressure Fluency in English; Spanish or Catalan is a plusLocation Code: 0891