Customer Quality Manager (Fashion)

The Customer Quality Manager is a multifaceted role that combines customer service, quality control, and operations management. The ideal candidate will have excellent communication skills, attention to detail, and problem-solving abilities.Key Responsibilities:- Manage customer relationships and resolve issues- Ensure quality control processes meet high standards- Monitor and improve tailors' processes- Conduct research to improve products and servicesRequirements:- Strong analytical and problem-solving skills- Excellent communication and customer service skills- Ability to work independently and prioritize tasks- Attention to detail and commitment to qualityThis role requires a strategic thinker who can balance customer satisfaction with business objectives while maintaining high-quality standards.Qualifications 3 - 5 years of relevant experience with fashion operations Strong interpersonal and communication skillsExcellent Management skills and awareness of management systems in the fashion industryAbility to commute conveniently to work.Offer: NGN250k-300k