Customer Relations Officer (Area Jakarta)

Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Customer Relations Officer located in East Jakarta. The Customer Relations Officer will handle daily customer interactions, ensuring satisfaction and resolving issues promptly. Responsibilities include providing exceptional customer support, maintaining client relations, and utilizing analytical skills to understand and address customer needs. Additionally, the role requires regular reporting on customer feedback and working closely with other departments to enhance service quality. Qualifications Strong Interpersonal Skills and ability to manage Client RelationsProficiency in Customer Support and ensuring Customer SatisfactionAnalytical Skills to understand and address customer needs effectivelyExcellent communication and problem-solving skillsAbility to work independently and as part of a teamPrevious experience in a customer relations role is preferredBachelor's degree in Business Administration, Communication, or related field is advantageous