Customer Relationship Manager (m/f/d)
Posted: Oct 16, 2025
Job Description
Join the Innovation Journey!Are you looking for a Customer Relationship Manager role that connects groundbreaking innovations with real-world impact? Do you have a passion for engaging with leading industrial, academic, and professional communities around the globe? If so, we want to hear from you!We’re seeking a Customer Relationship Manager to lead strategic engagement and collaboration in cutting-edge fields such as Artificial Intelligence, Machine Learning, Computer Science, Automotive Engineering, Digital Twins & Simulation-based Design, Mathematics, Sustainability, Health Tech, and Robotics.If you’re passionate about shaping the future, bridging the gap between research and industry, and making a meaningful impact – this role may be the perfect fit.ResponsibilitiesBuild and maintain strategic relationships with clients, research partners, and industry leaders across Europe and beyondAct as a trusted advisor for customers in AI, Engineering, and Innovation topicsUnderstand customer needs and transform them into actionable technology and research solutionsLead customer engagement and account development activities in collaboration with internal R&D and engineering teamsContribute to business development, proposal creation, and project definition for national and EU-funded innovation programsRepresent TWT at international conferences, networking events, and client workshopsSupport cross-sector collaboration between industrial clients, academic institutions, and technology partnersNavigate complex stakeholder landscapes with confidence, empathy, and strategic thinkingQualificationsDegree (PhD, MSc, or equivalent) in Engineering, Computer Science, Business Innovation, or a related fieldProven experience in customer relationship management, business development, or innovation consultingStrong technical understanding of AI, digital engineering, or simulation-based designExcellent interpersonal and communication skills with the ability to translate technical content into business valueExperience in project coordination within industrial and R&D environmentsFluent in English and German; additional languages are an advantageEntrepreneurial mindset, customer focus, and enthusiasm for working at the intersection of technology and businessAbility to work independently while fostering collaboration across interdisciplinary teamsWhat We OfferJoin a highly motivated, interdisciplinary team of top-tier engineers, computer scientists, and natural scientistsTake responsibility from day one and shape projects with agile decision-makingApply your expertise in real-world, business-driven contextsCollaborate with leading partners: from automotive (Mercedes-Benz, BMW, Daimler Truck, Audi, Porsche, VW) and aerospace (ESA, Airbus) to IT innovators (NVIDIA, IBM, Intel, AWS, Siemens), who are not only clients but also long-term R&D collaboratorsBuild strong connections with leading universities such as MIT, Harvard, Stanford, Columbia, ETH Zurich, University of Stuttgart, TUM, KIT, and RWTH Aachen, and represent TWT at international eventsBenefit from flexible work arrangements and attractive perks such as sustainable mobility optionsDevelop your own ideas in an innovative, collaborative environment that values creativity and entrepreneurial spiritReady to make an impact?Let’s talk! We’re excited to meet people who want to shape the future with us.Questions?Reference number: TWT-25C2Location: Stuttgart, München, IngolstadtContact: Ms. Imke WeiserTWT GmbH Science & Innovation Industriestraße 6 70565 Stuttgart Email: recruiting@twt-gmbh.de
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