Customer Security Manager

Job DescriptionAs a Customer Security Manager, you will play a crucial role in ensuring the security of Nokia's customers and supporting their security evolution. You will be responsible for ensuring Nokia meets customer security contract requirements and complies with relevant standards and local governmental regulations. Your primary focus will be aligning rapidly evolving customer needs with Nokia’s security practices, while proactively driving internal changes to meet future security demands. You will work closely with a network of security professionals across Nokia, collaborating with internal experts and customer-facing teams to address customer security needs effectively.How You Will Contribute And What You Will LearnEngage with customer as single point of contact from Nokia towards defined customers in all security and data privacy topics.Engage with customer on their overall security roadmap, cyber security initiatives and prioritiesAssist customer with their compliance to local regulatory requirements applicable to themTranslate and communicate customer priorities and requirements to BGsNegotiate security clauses in supply-contracts and statements of work (SoW) for services projects with customers.Accountability of all contractual security matters towards your scope of customers.Perform gap and impact analysis for regulatory and contractual requirements for compliance with security and privacy requirementsSecurity feedback and escalation on meeting the commitments made.Supporting role with regards to customer security solution and requirements from pre-sales to delivery and CARE phase.Coordinate (a) reporting of high-profile vulnerabilities to customers, (b) assessment of customer provided security/pen test results with R&D, and (c) negotiation of vulnerability severity, dispositions and mitigation plans with customersSupport with security incidentsBecome proficient with local regulations, and interface with local regulatory bodiesRole may grow from Singtel to other customers in Singapore and Asia PacificKey Skills And ExperienceYou have:At least 10 years' experience in R&D, Delivery or Presales related roles with at least 5 years focused on cyber securityBachelor's degree in computer science, telecom, or engineering or equivalent experienceFamiliarity with security standards (e.g. 3GPP, ISO 27001, NIST, CMMC) and security frameworks (e.g. NESAS)Proficient in vulnerability management, vulnerability scanning tools (e.g. Anchore, Qualys and Tenable), and CVSS frameworkWorking knowledge of customer remote access and customer data security and privacy solutionsExperience in translating security needs to business/ solution requirements and management of those requirementsMust be able to present security related responses to customersAbility to collaborate across Business Group/Unit boundariesSingapore citizenship and willingness to get CAT1 Security Clearance approvalIt would be nice if you also had:Security certification (e.g. CISM, CISSP, CRISC, CISA, CCSP) is a plusFamiliarity with DevOps know-how building and deploying infrastructure with cloud deployment, build and test automation technologies like ansible, docker, jenkins, etc.Working knowledge of deploying telco cloud security solutions including 5G deployment and challenges related to access control and data privacyProject management certification (e.g. PMI) About UsAbout NokiaJoin us in creating the technology that helps the world act together.We are a B2B technology innovation leader, pioneering networks that sense, think and act™, putting the world’s people, machines and devices in sync to create a more sustainable, productive and accessible future.Learn more about life at Nokia .About The Business GroupThe Strategy and Technology organization drives Nokia’s future innovation by identifying value-creation opportunities, setting a unified company vision, and developing coherent business, technology, and architecture strategies. It establishes a research foundation for new products and solutions while providing critical infrastructure to support secure and effective execution across all Nokia business units.Our recruitment processWe act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .