Customer Service - Forwarding

Our ClientWhen you join this freight forwarder you will provide exceptional customer service to an impressive list of clients across a variety of industries and commodities.The PositionProviding personalised customer service solutions to a wide range of customers, on-going training and a great family environment.ResponsibilitiesProvide quotes to customers and follow up on order placementCo-ordinate customer shipments with overseas operations team whilst continuing to monitor shipments until deliveryResolve any shipment issues with all stakeholders in a professional and time/cost effective mannerRespond to customer enquiries in a timely mannerLiaising with operational teams as requiredWhat we're looking forCustomer service - freight forwarding experience 2+years Experience providing freight quotesWell developed customer service skillsProven problem solving abilityMust have current knowledge of the freight forwarding industry Full working rights within the Australian marketWhat's On OfferExciting and comprehensive service capabilitiesFamily environment South-west locationFor further information regarding this position and many more permanent and temporary opportunities with FRMSTAFF please contact Andrea Hunter on0408 520 903 or visit our website www.frmstaff.com.au.