Join Us as a Customer Service and Logistics SpecialistAre you a forward-thinking team player with a passion for customer service and logistics? We’re looking for a Customer Service and Logistics Specialist to join our Fabrics (FBR) Customer Service team within Global Supply, Fabrics, Tampere office. This is a fixed-term position until the end of May 2026. In this role, you’ll serve as the main link between our global sales teams and production units, ensuring seamless support for both internal stakeholders and customers.
Your Main Tasks And Responsibilities IncludeManaging customer master data, installed base information, and commercial terms in SAP ERP. Handling technical order processing and maintaining an accurate order backlog in close collaboration with sales and production. Coordinating outbound logistics, including communication with forwarders and customs authorities. Preparing shipping documents, customs declarations, and managing invoicing and transportation claims. At the heart of this role is exceptional customer service. We’re looking for someone who genuinely enjoys supporting others and can build strong, trust-based relationships with both internal and external stakeholders. To be successful in this role we expect you to have:
A B. Sc. in Business Administration or equivalent education, with relevant experience in customer service or logistics. Familiarity with SAP ERP, Valmet VTG, and ideally CRM or Infor LN systems. A solid understanding of international business practices, commercial terms, and technical product knowledge. Fluency in Finnish and English, both spoken and written. Other language skills are a benefit (e. g. German, Portuguese). Interest in technology, as the work involves handling and solving technical issues together with other expert teams. A systematic and proactive approach to work, with strong prioritization skills.
The ability to communicate clearly and effectively with multiple stakeholders under pressure. What we offerIn return, we offer you a rewarding opportunity to grow and thrive in a truly global company. You’ll be part of a dedicated and professional team, surrounded by supportive colleagues and industry experts who inspire and empower you every day. We foster an innovative and forward-looking culture—perfect for development-minded individuals who enjoy working in a fast-paced, dynamic environment full of opportunities to make a real impact.
Additional informationDid we catch your interest? Please submit your application with salary request and CV as soon as possible but no later than 11th of August via the link provided. We are reviewing applications already during the application period. For further information, please contact Tuomas Rintamäki, Manager, Customer Service and Logistics, +358 407245112Valmet is a smoke-free workplace. When everything works togetherValmet is where the best talent from a wide variety of backgrounds comes together.
With over 19 000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! www. valmet. com/careers
Customize your resume to highlight skills and experiences relevant to this specific position.
Learn about the company's mission, values, products, and recent news before your interview.
Ensure your LinkedIn profile is complete, professional, and matches your resume information.
Prepare thoughtful questions to ask about team dynamics, growth opportunities, and company culture.
