Customer Service Assistant

Location: Halifax, NSJob Type: Full-timeJob OverviewWe are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, responsible for providing exceptional service and support. You will assist customers in navigating our products and services, address inquiries, and resolve any issues that may arise.Department Mark Rink Employment Type Full Time Location Halifax, NS Workplace type Onsite Compensation $17.00 - $22.00 / hourKey ResponsibilitiesAssist customers with inquiries via phone, email, and live chatProvide accurate information about products and servicesResolve customer complaints in a professional and timely mannerDocument customer interactions and follow up on outstanding issuesCollaborate with team members to improve service deliveryMaintain records of customer interactions in the databaseSkills, Knowledge and ExpertiseHigh school diploma or equivalent; additional qualifications are a plusProven experience in a customer service role preferredExcellent verbal and written communication skillsStrong problem-solving abilities and a keen attention to detailAbility to work independently as well as in a team environmentProficient in using customer service software and Microsoft OfficeBenefitsOpportunities for professional growth and career advancement.Comprehensive training to support your role and skill development.Collaborative and inclusive work environment.Paid time off, including holidays and vacation days.About Hustle Notice BizWe specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.Apply Now