Customer Service Assistant

Role DescriptionThis is a full-time hybrid role for a Customer Service Assistant based in Istanbul. The role involves providing exceptional customer support and ensuring customer satisfaction. Responsibilities include addressing customer inquiries, resolving issues effectively, and maintaining open communication with clients both online and offline. The role allows for some work-from-home flexibility, while still requiring presence at the Istanbul office as needed.QualificationsStrong interpersonal skills with a focus on building positive relationships and empathyProficient in customer service and customer support, with an emphasis on delivering a high level of customer satisfactionExcellent verbal and written communication skillsAbility to work both independently and collaboratively in a hybrid work environmentPrior experience in a customer service role is a plusFluency in English and Turkish is preferred