Reliance Retail

Customer Service Associate

Posted: 4 minutes ago

Job Description

Customer Service Associate is required in the below store location. This Store has been GAP Store and I have requirement is experience Employees in the Store. The Store Associate plays a key role in delivering an outstanding shopping experience by assisting customers, managing merchandise, and contributing to store performance. Sales & Customer EngagementAssist customers in making informed purchase decisions based on current trends.Provide personalized service to enhance customer experience and drive repeat business.Ensure high levels of customer satisfaction through excellent sales service. Store Operations & MerchandisingMaintain merchandise as per brand standards, ensuring an organized and visually appealing store layout.Support inventory management, restocking, and shrink control.Ensure compliance with store policies and standard operating procedures. Performance & Business GrowthContribute to the stores Key Performance Indicators (KPIs), including sales targets and customer satisfaction scores.Participate in promotional activities and campaigns to boost sales.Stay updated on product knowledge to provide expert guidance to customers.Key Performance Indicators (KPIs)Sales contribution & upselling performanceCustomer feedback & satisfaction ratingsMerchandising compliance & inventory accuracy

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