Customer Service Engineer (Romania-Medical device)

Major Responsibilities:主要职责：Handle the customer complaints and guide the client to do trouble-shooting;Training the distributors on product installation, maintenance, troubleshooting and repair of various systems.On-line or phone support to EU customer's technical problems;Repair and maintain faulty equipment if necessary;Maintain the spare parts inventory.Other job assignment from Service director or manager;处理客户投诉，指导客户进行故障排除；对分销商进行各种系统的产品安装、维护、故障排除和维修培训。在线或电话支持欧盟客户的技术问题；必要时修理和维护故障设备；维护备件库存。服务总监或经理分配的其他工作；Qualifications:任职资格：Excellent English speaking skill;Excellent hands-on ability;Excellent interpersonal skills, including teamwork and communication skills;Be familiar with the fault diagnosis and maintenance of medical equipment;出色的英语口语能力；优秀的动手能力；出色的人际交往能力，包括团队合作和沟通能力；熟悉医疗设备的故障诊断和维修；