Teleperformance, Careers

Customer Service English

Posted: 4 days ago
mid

Job Description

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service English representative in Cairo, Egypt. The Customer Service representative will be responsible for providing customer support, ensuring customer satisfaction, and maintaining proper phone etiquette. The role involves handling customer inquiries, addressing issues, and delivering an exceptional customer experience. The representative will also be required to keep accurate records and follow up on customer interactions to ensure timely resolutions and a high level of customer service. Qualifications Customer Support and Customer Service skillsAbility to ensure Customer Satisfaction and provide a positive Customer ExperienceProper Phone EtiquetteExcellent communication and interpersonal skillsAbility to work in a fast-paced environmentProblem-solving and time management skillsPrevious experience in a similar role is preferredHigh school diploma or equivalent; further education or relevant certifications are a plus

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