Customer Service Executive (For SYSBA Trade Brand)-Job ID: 1420166

SYSBA Trade Brand is looking for Customer Service ExecutiveJob Description / ResponsibilityMaintain CRM, Website, Inbound calls and Offline visitor for engaged with customer.Gather customer data and offer services or products according to their needs.Make outbound calls or communicate by sales channel for follow-up potential customers.Achieve sales target in any situation.Record and manage orders and payment in sales channel (Order entry, Packing, Courier entry, Payment management etc.)Monitor and manage logistic channels for successful deliveryMaking report for management·Complete additional task given by management.Educational RequirementsHSCBachelor/HonorsSkills Required: Brand Promotion, Online Marketing, Telesales , Sales Target Achievement, Sales target, Customer Service, Boutique Fashion, Expertise on Customer Relationship Management (CRM) handling., Fashion and Lifestyle BrandAdditional RequirementsExperience in CRM,Omni channel,Website order management and Tele salesKnowledge on e-commerce, f-commerce, sales funnel, customer psychologyGood at Microsoft office.Good at presentation.A class communication skills.Confidence for handling any critical situation and work under pressure.Good expertise of team work for generate sales and meet monthly target.Excellent convince skill of handling customers for get the deal done in any situation.Job LocationDhaka (Uttara Sector 10)SalaryTk. 12000 - 20000 (Monthly)