Customer Service for New Telco Account (High Salary Offer)

We are seeking a highly motivated and customer-focused Customer Service for New Telco account to join our team in Davao City, Davao del Sur. In this full-time role, you will be the first point of contact for customers of our new telco account, Providing exceptional service and support to ensure a positive experience.What you'll be doingAnswering inbound customer calls and emails in a professional and courteous mannerAssisting customers with a range of inquiries, including product information, billing, and troubleshootingLogging and resolving customer issues in a timely and efficient mannerIdentifying and escalating complex or sensitive customer concerns to the appropriate teamsMaintaining accurate records of customer interactions and activitiesContributing to the continuous improvement of customer service processes and proceduresWhat we're looking forAt least High School Graduate (old curriculum) / Senior High School GraduateWith 1 Year Customer Service Experience RequiredExcellent Communication SkillsApply Now