Customer Service Manager (m/w/d)
Posted: 6 days ago
mid
Job Description
Customer Success Manager (m/w/d)Your tasks would be...Optimization and creation of support processesProcessing and handling of customer requestsIndependent processing of tickets also in cooperation with the IT teamSolution-oriented approach to new challengesConception and creation of new ideas and processes for the customer-success for our different productsYou will fit well, when…High affinity for customer needsHave an experience in Customer Success in e-commerce is a plusAbility to work well under pressure with strong communication skillsZendesk knowledge is a plusLeadership and / or project management experiences are a plusWritten German at an excellent levelEnglish conversationally fluentYour BenefitsWellster works hard to bring many benefits to its employees, ranging from fitness, coaching, discounts and so much more.
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