Customer Service Officer

Public Sector People are partnering with a local government organisation to recruit for an Customer Service Officer.Contract: 3 months | Immediate StartHourly Pay Rate: $40 p/h + SuperResponsibilitiesProvide high-quality customer service across phone, email, and face-to-face interactions.Assist residents with enquiries related to council services, permits, and community programs.Maintain accurate records and use council systems to process requests and complaints.Work collaboratively in a team environment to support efficient service delivery.EssentialExperience in an Customer Service / Call Centre support role within local government or working in a politically sensitive environmentPrevious experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regardedFor a confidential discussion, please contact Chloe Dallimore at cdallimore@publicsectorpeople.com.auPublic Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au