Customer Service & Operations Support (Mandarin Speaker | Remote | Indonesian Talent)

Customer Service & Operations Support (Mandarin Speaker | Remote | Indonesian Talent)📍 Location: Remote (Indonesia-based talent)💼 Employment Type: Service Contract💰 Salary: 5000 HKD/month (net, no deductions)🗓️ Start Date: Immediate preferred🌐 Language: Fluent Mandarin & Bahasa Indonesia (written and spoken)About our Client Our Client is a fast-growing global logistics & supply chain platform. We’re on a mission to simplify international shipping and connect businesses worldwide with smart solutions.What you’ll doHandle daily operations and client requests for the Hong Kong market.Join regular team syncs and ad-hoc meetings — being reachable and responsive during office hours is a must.Coordinate with cross-border teams to ensure smooth workflow and timely updates.Stay active on Slack, share screens when needed, and maintain clear communication with managers & teammates.Support reporting, tracking, and other tasks as required.What we expectFluent in Mandarin & English.Strong ownership and adaptability — we move fast, and you’ll be in the loop with multiple meetings/discussions.Remote-first mindset: full commitment during office hours, not project-only. You’ll need to be reachable, responsive, and collaborative online.Reliable setup (own laptop & stable internet connection). We provide access to all company tools and platforms.Nice to haveBackground in operations, logistics, or client support.Fresh grads from Banking/Finance welcome!Why join usBe part of a global-first startup with HQ in Hong Kong and teams across APAC.Learn and grow in a fast-paced, international environment.Salary in HKD with clear career progression opportunities.