Customer Service Rep. with Italian - REMOTE

Are you fluent in Italian, want to work from home and passionate about helping people? We’re looking for a motivated Customer Service Representative to join our team and support our clients by addressing inquiries, answering product-related questions, and ensuring excellent customer experiences. 🔹 Responsibilities:Handle customer inquiries via chat, email, and phone in Italian (and English when needed).Provide clear and accurate answers to product-related questions.Assist customers with order details, returns, and general account support.Document interactions and escalate issues when necessary.Work closely with the team to maintain high service levels and meet KPIs. 🔹 Requirements:Fluency in Italian (written and spoken).Good command of English for internal communication.Strong communication skills and customer-oriented mindset.Ability to multitask, problem-solve, and stay calm under pressure.Previous experience in customer service is a plus, but not mandatory. 🔹 We Offer:Competitive salary package.Training and continuous development.A fully remote work environment with flexibility and work–life balance.Dynamic, international working atmosphere.Opportunities for growth within the company. Apply now and join our exciting team and be a part of an amazing success story! All applications will be treated strictly confidential. Only short-listed candidates will be contacted.