Customer Service Representative - Fresh

SummaryWe are looking for a dedicated and customer-focused individual to join our team as a Customer Support Representative. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a smooth and positive customer experience across all communication channels.Responsibilities Handle customer queries and complaints via chat, calls, and emails.Coordinate with internal departments to ensure timely order follow-ups and issue resolution.Maintain accurate records of customer interactions and feedback.Deliver professional and empathetic communication to enhance customer satisfaction.Identify recurring issues and suggest process improvements to enhance service quality.RequirementsBachelor’s degree or equivalent experience.Excellent written and verbal communication skills.Strong problem-solving and multitasking abilities.Prior experience in customer service or call center roles is a plus.