Job Description
ResponsibilitiesYou’ll handle complex requests and escalations with professionalism, ensuring timely and accurate responses that reflect our commitment to excellence.You’ll manage multiple tasks efficiently in a fast-paced environment while adhering to company policies and service standards.QualificationsUniversity degree in Business Administration, Hospitality & Tourism, Marketing, Communication, or a related field is required.Candidates should have at least 2 years of customer service experience.Strong influencing and communication skills are essential for success in this role.Fluency in English and Korean language is required.We’re looking for individuals who are professional, adaptable, and committed to delivering outstanding service.Required SkillsStrong communication skillsAbility to build rapportProactive approach to customer engagementExperience in a fast-paced environment
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