Customer Service Representative, Fixed Term afternoons

Customer Service Representative - Part time Showcase your problem-solving skillsCustomer service role where you can make a positive impact$27.51 per hourThe New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving better outcomes for our staff.Based at our Carmel Terrace, Grenada Village branch, we are looking for a Customer Service Representative to deliver an exceptional level of customer service as you deal with inquiries, requests or complaints from customers via phones or email.Looking for a physical role? Keep reading! You'll be handling oversized freight, re-wrapping damaged items and completing redirections/redeliveries. We think this is not your average desk job. You'll also carry out administrative work to support these key areas. Each day is busy and varied and will see you developing your problem-solving skills.The needs of our customers are ever-changing and happening faster every day - our team needs to be one step ahead of these changes and act quickly.What can we offer you?Learning and development opportunities to help support your career developmentA value's driven organisation that supports and respects its employeesOnsite parking, fully equipped kitchen and safe and secure work environmentThe opportunity to pick up extra work during our peak periods or to cover leave A stable government owned agency who isn't going anywhere!What We Need From YouBe available to work Monday to Friday midday - 4pm Problem solving skills - someone who can think on the fly and find the best outcomes!Administration and data entry skillsConfidence to interact with people from all backgrounds face to face, phone and emailYour opportunity could start right here. We are processing applications right now, so submit your application today!For more information about careers at New Zealand Post visit jobs.nzpost.co.nz. All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security checkNZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.