GAIC Professional Services Inc.

Customer Service Representative

Posted: 4 days ago
mid

Job Description

✨ 𝗝𝘂𝗺𝗽𝘀𝘁𝗮𝗿𝘁 𝗬𝗼𝘂𝗿 𝗖𝗮𝗿𝗲𝗲𝗿 𝘄𝗶𝘁𝗵 𝗨𝘀! ✨If you're passionate about learning, enjoy engaging with people, and want to grow in a positive and supportive environment — we’d love to have you on our team!✔️ Earn Up to ₱24,000 to ₱37,000 Salary Package✔️ With a Signing Bonus Up to ₱25,000✔️ Have blended Account 90% Non-voice 10% Voice✔️ Offers Day-shift and fixed weekend offCompany DescriptionGAIC Professional Services Inc. is an Outsourcing and Consulting Services company that caters to clients across various industries and sectors. As a subsidiary of EEI, GAIC serves as the internal professional services arm, providing technology-driven solutions. Our commitment is to deliver high-quality service to meet the unique needs of our clients and enhance their operational efficiency.Responsibilities•Respond to customer inquiries via phone, email, or chat in a professional manner.•Resolve customer issues and provide appropriate solutions promptly.•Process orders, account updates, and service requests accurately.•Maintain records of customer interactions and transactions.•Ensure customer satisfaction by delivering excellent service and support.MINIMUM QUALIFICATIONS:•Senior High School Diploma/ High School or College Graduate• With or Without BPO Experience ( Experience is a plus )•Familiarity with Microsoft Windows, Word, and Excel applications.•May require client specific bilingual language requirement, as necessary.

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