Customer Service Representative

Company DescriptionHealthy Choice Aesthetic Hospital is the first aesthetic hospital in Nepal, specializing in Hair, Skin, Plastic Surgery, Diet & Nutrition, Cardiovascular, Aesthetics, and Laser treatments. Located in Baluwatar, Kathmandu, the hospital provides comprehensive healthcare services with a focus on individualized care and advanced medical solutions. As a pioneer in the field, Healthy Choice Aesthetic Hospital aims to offer exceptional patient experiences through state-of-the-art facilities and expert professionals.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative based in Kathmandu. The Customer Service Representative will assist patients by addressing inquiries, managing appointments, and providing prompt and professional support to ensure an outstanding customer experience. The role requires maintaining a strong commitment to customer satisfaction while handling daily administrative tasks and fostering positive patient relationships.QualificationsProficiency in Customer Service, Customer Support, and Customer SatisfactionExperience in enhancing Customer Experience and ensuring excellent client interactionsStrong interpersonal and communication skillsAbility to handle inquiries efficiently and professionallyOrganizational skills and attention to detailFluency in written and spoken English and NepaliExperience in healthcare or aesthetic services is a plus