Customer Service Representative

Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Dubai, United Arab Emirates. The Customer Service Representative will be responsible for managing client interactions, addressing inquiries, and resolving customer concerns to ensure a high level of customer satisfaction. The role includes providing personal assistance to clients, maintaining appointment schedules, and offering ongoing support to enhance the overall customer experience at the clinic.QualificationsStrong skills in Customer Service, Customer Satisfaction, and Customer Experience managementProficiency in Customer Support and handling client inquiries efficientlyExceptional communication skills and ability to interact professionally with a diverse clienteleAbility to work in a fast-paced environment with excellent problem-solving and organizational skillsPrevious experience in a face-to-face customer service role or in the healthcare/aesthetic industry is a plusProficiency in English and Arabic is requiredHigh school diploma or equivalent is required; a degree in a related field is preferred