Job Description
Runway 7 is a premier runway production company representing the best in cultural diversity by integrating international designers, media, celebrities and commerce. Its expansive style marketplace offers guests a true experiential event to directly engage with brands and designers, all while being presented the very best in fashion, art and music each season.The RoleYou Will Be Responsible ForHandling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.Ideal ProfileYou have at least 1 year experience within a Customer Service role, ideally within the Media & Entertainment industry.You possess excellent interpersonal as well as written and verbal communication skills.You are a strong networker & relationship builderYou possess strong analytical skills and are comfortable dealing with numerical dataYou pay strong attention to detail and deliver work that is of a high standardWhat's on Offer?Flexible working optionsFantastic work cultureLeadership Role
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