Customer Service Representative with fluent English

We are looking for English-Speaking Customer Service Representative to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide.Duties and responsibilities:Handling incoming phone calls and emails from the website usersManaging reservations, special requests and complaints and finding solutions to website user’s inquiriesWorking hours from Monday to Sunday between 7:30-23:00 (40 hours per week) - rolling scheduleStart date: 8th of December 2025During the probationary period, employees are required to perform their duties on-site at the office. Afterwards, hybrid work arrangements will be available.RequirementsExcellent English language skills (verbal and written)Strong communication and administration skillsCustomer-focused approachAttentiveness, positive attitudeRelevant permit to work in LithuaniaComputer literacy and good MS Office knowledgeExperienced in a target-based/KPI driven environment is a plusCompany offersPrivate Health insurancePerformance-based bonusReferral BonusWellbeing Program (such as: Sports & well-being events and activities)Relaxation and game areas in the officeFree ParkingInternational and multicultural work environmentFully paid trainingsHybrid work modelSalary1611-1750 €/mon. grossTaking in consideration your current professional competence and work experience.We are happy to hear from all applicants! Only chosen candidates will be contacted.By applying to this job application, you are providing Teleperformance Lithuania your personal information and consent to the processing of your data as part of this application. https://www.teleperformance.com/en-us/footer/website-privacy-notice/