Customer Service Representative with Russian (m/f/d)

Your benefits:Competitive Salary: Starting from EUR 1,380 gross.Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.Comprehensive Training: A fully paid training period will set you up for success.Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.Your responsibilities:Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.Expert Support: Answer advertisers' questions with professional advice, guiding them to success.Business Impact: Play a crucial role in helping achieve the company’s business targets.Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.Your skills:Language Proficiency: Excellent communication skills in both Russian and English, written and verbal.Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.Eagerness to Learn: Passionate about continuous learning and research.Eligibility: EU citizenship or Latvian Residence Permit is required.Join Us and Be the Voice that Drives Success!