Customer Service Sales Engineer

Buhler Group in Abidjan, Ivory coast, is looking for a skilled individual to join our team as Customer Service Sales Engineer. This position will be responsible to strengthen the company's business, and to develop our customer base, implement the business strategy and ensure the business targets are achieved.This is where you'll excelDevelop and maintain sales materials and current product knowledge.Establish, manage, and maintain current customers and potential customers relationships.Prepare action plans and schedules to increase business activities in the assigned territory.Identify sales prospects and contact these and other accounts as assigned.Align and complement market activities together with existing Area Sales/Service Manager in the assigned territory.Identify, handle, and resolve customer complaints/concerns.Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.Follow up on new leads and referrals resulting from field activity, ensure that customer data in CRM is up to date.Prepare presentations and proposals, and generates sales leads for equipment/plant business..These are the skills you'll needBachelor's degree in Engineering.Minimum 5 years of working experience in the similar industry.Fluent communication skill in French and English language.PSSR (Parts, Sales and Service Representative) experience is an advantage.Deep knowledge of Grains and Food processing.Excellent knowledge of sales and customer relationship management.Has the ability to develop technical/technological solutions with and for the customers.Questions? We are happy to answer them!Sara ReghaiRecruiting Partner Contact form Links you may find useful Application process Diversity, equity & inclusion Our TOP values Creating impact together at Bühler!Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.