Concentrix

Customer Service Specialist - Sports Account

Posted: 2 hours ago

Job Description

We’re looking for our new Sports Advisors! ⚽️🏀🏈⚾️Are you ready to kick-start your career with a world-renowned sports brand? We are looking for Bilingual Care Specialists with at least B2 level English proficiency to join our dynamic support team. In this role, you will be the first point of contact for our customers, assisting them with product inquiries, order tracking, and account issues via voice or chat platforms. If you have a passion for sports and thrive in a fast-paced environment, we want to hear from you!World-renowned Sports brand Account located in Pavas, San Jose.Requirements:Advanced English level-B2Full FlexibilityHigh School DiplomaOnsite Positions (Pavas)Candidate Profile:Courteous with strong customer service orientationStrong computer navigation skills and PC KnowledgeAbility to effectively communicate, both written and verballyDependable with strong attention to detailSkilled in multi-tasking; including the ability to be flexible and adapt to changes quicklyTolerance for repetitive work in a fast-paced, high production work environmentAbility to work as a team member, as well as independentlyBenefits:Amazing Exclusive Discounts in the brand's store.Competitive Account bonusGenerate an additional income with our referrals program!On-Site doctorFREE On-Site GymEmployee Assistance Program (Finance, Legal, Psychological Assistance)Cafeteria SubsidyBirthday OffBenefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)Asociación SolidaristaTop Performer Recognition ProgramCNX University (free online courses and certifications)LinkedIn Learning enterprise profile for all Game Changers!Career Growth Program (CNX Advance)

Job Application Tips

  • Tailor your resume to highlight relevant experience for this position
  • Write a compelling cover letter that addresses the specific requirements
  • Research the company culture and values before applying
  • Prepare examples of your work that demonstrate your skills
  • Follow up on your application after a reasonable time period