Customer Service Specialist | $65/hr Remote

At Crossing Hurdles, we work as a referral partner. We refer candidates to Mercor that collaborates with the world’s leading AI research labs to build and train cutting-edge AI models.Organization: MercorPosition: Customer Service RepresentativeReferral Partner: Crossing HurdlesType: Hourly ContractCompensation: $45–$65/hourLocation: RemoteCommitment: 10–40 hours/weekRole Responsibilities (Training support will be provided)Use your professional expertise as a Customer Service Representative to create and refine occupation-specific questions.Evaluate AI-generated responses for accuracy, tone, empathy, and problem-solving ability.Provide insights into best practices in customer communication, conflict resolution, and service excellence.Support the development of AI systems that simulate effective, human-like customer support interactions.RequirementsStrong experience working full-time as a Customer Service Representative.Excellent written and verbal communication skills.Strong analytical and interpersonal abilities.Access to a desktop or laptop computer (Chromebooks not supported).Ability to work independently and meet deadlines in an asynchronous setup.Application Process (Takes 20 min)Upload resumeAI interview based on your resume (15 min)Submit form