Customer Service Specialists with Portuguese

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.As we are expanding our team, we’re looking for Customer Service Specialist with Portuguese to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!About the role:As a Customer Service Specialist with Portuguese, you will support Portuguese-speaking clients by delivering prompt, accurate service and resolving inquiries across various channels.This is an onsite based position. The work is organized in shifts, planned 1 month in advance.What you’ll do: Be the first point of contact for our Portuguese-speaking customers via chat, email, or phoneHelp clients unlock the full value of myPOS products and servicesTurn challenges into positive experiences by resolving customer issues quickly and wholeheartedlyCollect feedback and share insights with our teams to make myPOS even betterWhat you bring:Excellent Portuguese skills + good command of EnglishA natural communicator who loves helping peopleOrganized, detail-oriented, and able to multitaskOpen to learning – fintech knowledge is a plus, but curiosity is a mustWhy you should join myPOS:Vibrant international team operating in hi-tech environmentAnnual salary reviews, promotions and performance bonusesmyPOS Academy for upskilling and trainingUnlimited access to courses on LinkedIn LearningAnnual individual training and development budgetRefer a friend bonus as we know that working with friends is funTeambuilding, social activities and networks on a multi-national levelWhat we offer:Excellent compensation package25 days annual paid leave (+1 day per year up to 30)Full “Luxury” package health insurance including dental care and optical glassesMeal vouchers of 200 BGN per monthFully covered Multisport cardFree coffee, snacks and drinks at the officeWho we are:Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.Pro tip:Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!Apply by filling in the form below and send your CV in English!myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!