Customer Service Support

DescriptionThe Outsourcia Group specialises in outsourcing services: remote, multiservice, multilingual and multichannel customer relationship management (call centres, e-mail management, chat solutions, telemarketing and customer relations on social networks), back office outsourcing (BPO), digital services (development of specific web and mobile applications, digital communications and community management) and research.Outsourcia currently employs 3,600 people at 12 production sites in France, Morocco, Madagascar and Tunisia, and works with such high-profile clients as Aquarelle, Renault, Total, Orange, Histoire d'Or, Manutan, Marionnaud, Mister Auto, Seloger.com and Veepee.The Outsourcia Group supports its employees on a daily basis, based on driving values such as solidarity, commitment and integrity...If you too share these values, don't wait any longer and come and take up new challenges with Outsourcia Tunisie !As part of the development of its telesales activity, Outsourcia is recruiting "Customer Service Support" with the following missions:🎯 Your RoleAssist customers with flight reservations, modifications, and general inquiries.Deliver a smooth, personalized, and high-quality customer experience.Handle requests and complaints with professionalism and empathy.👤 Profile Required ✔️ Bilingual profile: 🇬🇧 English level C1 🇫🇷 Fluent French ✔️ Previous experience in customer service ✔️ Excellent communication and interpersonal skills ✔️ Customer-oriented mindset💰 What We OfferAttractive salaryTransportation provided (home-to-work & work-to-home) via taxi📲 For more details, send your contact information via WhatsApp at 50 030 327 and I will get back to you promptly.