Customer Service Support Specialist

Customer Support Specialist with German – Customer Support RockstarLocation: Gdańsk (on-site)Company: FoundeverPay rate: 49 PLN/hour (gross)Bonus: up to 8,500 PLNIf you speak German fluently, enjoy working with people, and want to join one of the most recognized brands in the travel industry – this opportunity is for you!At Foundever, you will:Communicate daily (by phone and email) with customers from the German market,Support clients with travel- and booking-related inquiries,Ensure every customer ends the conversation with a smile,Work with a friendly, supportive team that truly loves what they do,Have a real impact on how customer service looks for one of the most famous travel brands.Our requirements:We’re not looking for perfection – we’re looking for great people to work with.We’re looking for you if you:Speak German fluently (C1 level),Have a good command of English (B2 level),Are comfortable using a computer and MS Office,Have empathy, professionalism, and a proactive attitude,Want to grow – with us, you really can (92% of our managers started in this position!).What you’ll gain by joining Foundever:Attractive financial bonuses: 5% monthly bonus for meeting performance goals, PLN 3,000 attendance bonus, PLN 5,500 relocation bonus, After one year – €150 Airbnb travel voucher!Development from day one: training, e-learning platforms, and real career growth opportunities,A benefits package that really works: Multisport card, private medical care, eyewear allowance, gifts for children, vacation subsidies,Modern office in Gdańsk: great coffee and even better atmosphere,Wellbeing programs: we care about mental health and work-life balance.Why join us?At Foundever, we believe that great customer service starts with happy employees. We provide you with space to grow, job stability, and a team where you’ll truly enjoy working.Take the next step in your career – join our project and help us create exceptional customer experiences together!