Customer Service UK market

Impactful & varied role within a multicultural teamOn-site job focusing on UK clientsAbout Our ClientOur partner is a leading medical company recognized for its innovative solutions. They provide high-quality healthcare products and services worldwide. Their UK team, based in Zaventem, ensures smooth order processing. You'll be joining a supportive work environment focused on delivering excellent customer service.Job DescriptionAs a Customer Service Representative, your responsibilities include:Acting as the first point of contact for customers in the UK region.Handling customer inquiries, orders, and complaints efficiently and accurately.Entering and processing orders correctly in the system/Collaborating with internal teams to resolve customer issues quickly.Monitoring shipments and ensuring timely delivery.Preparing and updating customer reports and documentation.Ensuring high customer satisfaction and clear communication.Providing administrative support to the team when needed.The Successful ApplicantYou are a good fit for this role if you:Are customer-oriented and have experience in order management, supply chain, or customer service.Have an affinity with the healthcare sector.Speak fluent English and Dutch.Communicate clearly and think in terms of solutions.Are detail-oriented and precise.Are comfortable using administrative tools and software.Thrive in a team-oriented environment.Are flexible and able to multitask effectively.What's on OfferWhat The Company Offers YouA varied role within an international company active in life sciences.Inspiring and pleasant work environment where you can grow professionally.A comprehensive onboarding program with personalized one-on-one coaching.Support from a professional and engaged team.Attractive fringe benefits including meal vouchers, eco vouchers, transport allowance, hospitalization insurance, 13th month salary, bonus, and double holiday pay.A 40-hour work week with flexible working hours.No home office days! The team likes to work together in their beautiful office.An easily accessible office in Zaventem, both by public transport and car (including private parking).Contact: Charlotte MathieuQuote job ref: JN-102025-6867483