Customer Services Intern - MCS - (EE)

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Please note that this is a 12 Month Graduate Programme.Main activities/tasks To support the customer service teamGeneral assistance and ad-hoc tasks in the department including, but not limited to:Order processingOrder archivingAudit preparationsFollow-ups with internal stakeholders i.e. logistics, sales and technical etc.Prepare customer reports as and when requiredPrepare PFIFollow-up on MCS customer’sProjects assistantGeneral CS assistant as and when requiredEducation, Qualifications, And Special TrainingRelevant National Diploma / Degree in Business Management / MarketingKnowledge And SkillsGood organization skillsRigourSelf-initiativeStress resistantTeam PlayerGood at interpersonal-& intercultural communicationLanguages: English and other, according to the covered areaPersonality RequirementsEmpathy (good listener);Sensitive to customer satisfaction;Assertiveness:Positive and self-motivated;Results orientatedAt Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!