Customer Solutions Internship - Summer 2026

Job SummaryJoin one of Pennsylvania’s fastest-growing companies today! The Restaurant Store is looking for candidates who excel in communication and have a strong commitment in providing hospitality to join our growing company as a Customer Solutions Intern. This role focuses on fostering customer loyalty and is a key part of growing our business while serving the purchasing needs of foodservice professionals worldwide.ResponsibilitiesAs a Customer Solutions Intern, you will:Provide friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased business salesListen to and analyze customers' issues, investigate problems, and provide strategic solutionsEnsure that customers always have the most complete and up-to-date information about the status of their ordersCommunicate product or service issues as they arise within the Customer Solutions department, as well as with any additional relevant departmentsFoster a team-oriented environment by maintaining a positive, professional attitude in all correspondence, both within and outside the companyBe willing to remain flexible and adapt to change as we continue to grow as a companyTake initiative and use strategic thinking to ensure that The Restaurant Store is the leader in the online foodservice industryLearn about the foodservice industry and the products that we sellCommunicate with customers through phone, email, and chat about their order status and available productsGuide customers through the website while providing online shopping assistance and product helpComplete relevant department projects as neededPhysical RequirementsWork is performed while sitting/standing and interfacing with a personal computer.Requires the ability to communicate effectively using speech, vision, and hearing.Requires the regular use of hands for simple grasping and fine manipulations.Requires occasional bending, squatting, crawling, climbing, and reaching.Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.ExperienceUnspecifiedEducationThis role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.Desired Traits & SkillsWe are looking for driven, motivated candidates who:Show passion for helping people sustain and grow their restaurant businessDemonstrate the ability to learn and problem solve while handling multiple prioritiesCan work well independently or as part of a cohesive teamHave a strong work ethicProvide excellent communicationCan work in-office from our Lancaster, PA, officesBring ambition to excel at one of PA's fastest-growing companiesCompany OverviewYour one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.Benefits401(k) matchingEmployee Assistance ProgramCompany DiscountsAvailable at HQ Locations OnlyOn-Site Fitness CentersDog-friendly Offices