Customer Success / Account Manager (Remote)

Customer Success / Account Manager (Remote – USA)Full-Time | Remote | Recruiting on behalf of our clientWe are hiring on behalf of our client, a fast-growing B2B software & professional services organization, for a motivated Customer Success / Account Manager.If you love building relationships, supporting business customers, and driving results this is a great opportunity with a company that invests in growth and training.Key ResponsibilitiesServe as the primary point of contact for assigned business clientsBuild strong, long-term relationships and understand client goalsConduct onboarding, check-ins, and success reviewsSupport renewals and identify opportunities for expansionCoordinate with internal teams (Sales, Support, Product)Maintain accurate CRM notes and account documentationWhat You BringWe welcome applicants from account management, customer success, sales, service, or project coordination backgrounds.1+ year client-facing or account-support experience (SaaS, tech, digital services, marketing, finance, or similar preferred — but open to transferable backgrounds)Strong communication & problem-solving skillsOrganized, proactive, and relationship-focusedAbility to work independently in a remote environmentCRM familiarity (HubSpot, Salesforce, or similar)What Success Looks LikeStrong client engagement & retentionSmooth onboarding and ongoing supportGrowth in client usage & satisfactionTimely communication and follow-throughBenefits & PerksCompetitive base salary + bonusFully remote (U.S.)Health, dental, visionPTO + holidaysCareer growth & development supportWho This Role SuitsRelationship-driven professionalsCurious, service-oriented problem solversIndividuals looking to grow into a strategic client success career