Customer Success Manager - Spanish Speaking

Job DescriptionCustomer Success Manager | SaaS Unicorn (Legal Tech)Stockholm (On-site) | Fast-Growth SaaS | Competitive + EquityEurope’s next SaaS unicorn is hiring.Founded in 2023, this legal tech scale-up has already achieved 413% YoY growth, is on track for 200 employees by end of 2025 and 400 by 2026, and is quickly becoming one of the most talked-about success stories in European SaaS.They’re now looking for a Customer Success Manager to join their Stockholm HQ and take ownership of a portfolio of high-value clients in the legal and professional services sector.What You’ll Be DoingOwn a portfolio of 5–15 strategic accounts worth €2.5M–€3M ARR Build strong, long-term relationships with senior stakeholders at top law firms & professional services companies Drive onboarding, adoption, renewals, and expansion opportunities Run QBRs, identify upsell/cross-sell potential, and act as the trusted advisor for your clients Partner closely with Product & Engineering to make the customer voice heard Roll up your sleeves and help shape the CS function as one of the early hires What We’re Looking ForFluent in English + Spanish 4–6 years’ experience in SaaS, consulting, or the legal/professional services world Strong track record in client-facing roles with senior stakeholders Commercially minded, relationship-driven, and comfortable in a high-growth, ever-changing environment Someone who wants to make an impact at ground level and grow as the company scales Why This Role?Join a company on track to unicorn status within just a few years Early equity participation — benefit from the scale-up’s success story Huge career trajectory: early hires will shape the function and the culture Work in a fast-paced, entrepreneurial environment where your ideas matter