Customer Success manager/ VIP Sales

We are looking for a Customer Success Manager / VIP Sales who will help us build strong relationships with key clients, increase sales, and provide a high level of service. If you know how to sell, find a personal approach to clients, and want to work in a fast-growing crypto industry — this role is for you!Responsibilities:Actively sell GoMining products and services to VIP clients using a personal approachBuild trust with clients, understand their needs, and offer the right solutionsProvide premium support and help clients quickly via chat, messengers, and emailWork with CRM systems (HubSpot, Salesforce, etc.), update the client base, and track all interactions and dealsWork with marketing and product teams to improve the client experienceAnalyze client behavior and suggest ways to increase their activity and LTVMake sure all client requests are completed and satisfaction stays highFind opportunities for upsell and cross-sell with existing clientsRequirements2+ years of experience in sales or customer service (crypto, fintech, or IT is a plus)Strong negotiation skills and experience working with VIP clientsEnglish level B2+ (written and spoken)Basic understanding of crypto, DeFi, NFT, and mining (or readiness to learn fast)Ability to work with CRM systems and analytics toolsAbility to work fast, adapt quickly, and stay proactiveClient-oriented mindset, diplomacy, and long-term relationship skills Nice to haveExperience working with VIP clients or HNW investorsKnowledge of extra languages (Chinese, Arabic, Spanish)Experience in crypto exchanges, payment systems, or DeFi productsBenefits A high commission from sales + bonuses for successful dealsProfessional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 28 vacation days, 15 sick days, plus local holidays. Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company villa in Turkey, Bali)