Customer Success Specialist - English
Posted: 3 days ago
Job Description
Work in Malaysia with TP!English Customer Support RoleEarn up to RM 3,600/monthLocation: Penang, MalaysiaHey there!Looking for an international job experience in a tropical paradise?Join TP Malaysia as an English-speaking Customer Support Specialist – and we’ve got your move covered!What’s in it for you?Live & work in sunny PenangPaid training & career growthWork with a global brandWhat You’ll Be Doing:Support customers with orders & questions (via phone & email)Stay calm, professional, and helpfulHandle personal data with care & accuracyShare feedback & help improve the customer experienceKeep learning & growing with your teamYou’re a Great Fit If You:Speak and write English at B2 level or higher (Malaysian)Have a Diploma or Bachelor’s Degree in any fieldType 40+ words per minute with 90% accuracyKnow your way around a computer (MS Office, Windows, etc.)Have at least 6 months of customer service experienceOr, you're a fresh grad in English/Comms/MassCommLove helping people & solving problemsWant to learn and grow in a fast-paced environment
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period