Customer Success Specialist

Our partner is looking for a new team member to join their Customer Success team, helping to drive business growth and ensure customer satisfaction.If you are interested in this position, please apply with your English CV!FeladatokMonitor customer success and identify growth opportunitiesHandle administrative and billing tasks, as well as customer inquiriesCollaborate with internal teams to ensure seamless service deliveryProvide accurate and reliable information about products and servicesDaily account managementManaging contract renewals and extensionsElvárásokProficiency in Microsoft OfficeExperience in customer relations and/or Customer SuccessExcellent communication and organizational skillsCustomer-centric mindset, empathyConfident English language skills (written and spoken)Experience in Contract and/or invoice handlingElőnyKnowledge of SAP, Salesforce, Gainsight, or similar CRM systemsAmit partnerünk kínálCompetitive salaryCafeteria benefitsTeam-building and leisure activitiesModern office environment