The Foschini Group

Customer Support Administrator (40hr) - Retail Operations Hub (3 months contract) at The Foschini Group - Gauteng, Kempton Park

Posted: Oct 14, 2025

Job Description

JOB DESCRIPTION Key Responsibilities: To provide efficient all-round superior customer service delivery experience, and adhering to SLAs and quality standards: Resolve customer queries, complaints and general engagement with superior customer service in mind and within agreed SLAs. Escalate any issues or tasks which may exceed SLA timeously to the Customer Support Team Leader. Deliver consistent and streamlined services within the correct procedures relating to the various teams within the depa…

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