Customer Support Assistant

Job DescriptionJob DescriptionWe are seeking a dedicated and detail-oriented Customer Support Assistant to join our Dallas office. The ideal candidate will play a key role in ensuring exceptional client satisfaction by managing inquiries, assisting with account coordination, and providing administrative support to our operations and branding teams.ResponsibilitiesRespond promptly and professionally to client inquiries via email and phone.Maintain and update client records, ensuring accuracy and confidentiality.Support internal teams with scheduling, documentation, and follow-up tasks.Assist in coordinating client projects and communications.Identify opportunities to improve client experiences and streamline workflows.Collaborate with team members to ensure brand consistency and service excellence.